Practice & Operations Manager Tax & Business Services

ABOUT THE COMPANY: 

This company is a multi-award-winning Public Practice firm that has steady organic growth and a very high customer service ethic.

Their high-quality senior team provide excellent support to managers and Partners. The Partners have a proven track record in retaining staff through their inclusive management style and building a culture that people want to be a part of. They offer 40% work from home and a great working environment when you are in the office. 

The Opportunity

50% focus on operational needs including:

• Running weekly team meetings
• Monitoring firm wide metrics including workflow/WIP, productivity and targets
• Leading special projects including practice and process improvement
• Team member reviews
• Identity systems issues and improvements required

• Managing and growing a portfolio of clients
• Taking on new clients as they come into the business
• Ensuring jobs are completed effectively by meeting technical standards and deadlines
• Being involved in high level client work (small percentage of "hands-on" tax work) with a focus on onboarding and advisory work. 
• Full advisory work and present in client meetings 

• Previous experience in a management position running a team within a Public Practice firm OR a previous practice business owner seeking more work-life balance
• Experience in managing a portfolio of clients and a keen interest in improving operations
• Ideally CA/CPA qualified